![]() During the pandemic, Walmart also set special morning shopping hours for older, vulnerable consumers. ![]() It’s a smart business strategy, too, said Burt Flickinger, retail expert and managing director of retail consultancy Strategic Resource Group. Walmart isn’t alone in making these changes but joins a growing group of retailers and entertainment venues, such as movie theaters and restaurants, who are becoming more cognizant of the varied needs of consumers. “These changes may have seemed small to some, but for others they transformed the shopping experience.” ![]() The feedback of the pilot program was overwhelmingly positive,” the retailer said in a blogpost Tuesday. “Earlier this year, we took a step in making shopping in our stores more inclusive for those with sensory disabilities by taking measures to create a less stimulating environment for a couple hours each Saturday. Walmart said it learned during a pilot test for the back-to-school shopping period that these efforts are especially beneficial to neurodiverse individuals – both customers and employees – with sensory disabilities. 10, the changes include setting in-store TV walls to a static image, turning off the radio, and lowering the store lights. Walmart announced Tuesday that it is making changes to create a calmer shopping experience, at least for a few hours every day in all of its US stores.
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